Say hello to PubHub    

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Help center software that really understands customer service

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Public & private help centers

Whether you need to improve your public help center, or create new private help centers for an internal team. We've got your covered.

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Simple-To-Use

Fast and easy to setup.  You can have a beautiful, powerful help center in minutes! 

Private or Public

Make your help center private and invite others, or make it available to the public

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Amazing one-click access to your knowledge from any web page

Super easy to customize

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Your help center is one of your most visited pages, and yet its often treated as an afterthought.  Give your help center some love and attention.  

No Code

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What you see is what you get. 

We made it super simple. 

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We don't make you customize the entire site.  Instead we let you focus on the important items like your header, logo & folders style.  

Preview

Preview your help center experience on desktop and mobile, before you publish it to your audience

Private or Public

Make your help center private and invite a specific audience, or mark it public, and publish it to the world

Link or Embed

Add a link to your website, or embed the entire help center within an existing web page

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No results found 

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Help centers are supposed to give your audience a place to search for answers.  But too many of them don't actually find anything, or trap the user in a maze of clicks.  Or both. 

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Powerful Search

We didn't just build a search tool. 

We built a search experience

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Search across thousands of assets instantly, and preview your results before opening.  

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PDF Powers

Page-level results automatically sorted by most relevant match

Snippets

Preview a snippet of your  results, including summary, tags and length

Highlights

Turn on/off PDF highlights that match your keyword search 

Customer service teams need help too

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Too often these teams are left searching through a maze of outdated information, creating sticky notes, or asking teammates for help. 

There's a better way.

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Agent's Best Friend

A hybrid knowledge base that includes private and public content.  

Isolated from your public help center, but easily accessible to your agents. 

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Fast!

Agents shouldn't have to spend more time searching for information, than they do actually helping customers

Share

Find what you are looking for?  Why not send a link to your customer.  Even send them to a specific page in a PDF

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Suggestions

PubHub integrates with popular helpdesk products, and automatically suggests help from your knowledge base