Spend less time searching and

more time helping 🙌

  • Build an amazing knowledge base

  • Create a simple self-help or FAQ page

  • Improve your customer service

With PubHub you can:

The easiest productivity hack you can give your team and your customers 🚀

Create a self-service help center

Your customers prefer a self-service knowledge base before contacting customer service.  Give them a great experience. 

No Code

What you see is what you get. 

We made it super simple. 

arrow2.png

We don't make you customize the entire site.  Instead we let you focus on the important items like your header, logo & folders style.  

Preview

Preview your help center or FAQ experience on desktop and mobile, before you publish it to your audience

Private or Public

Make your help center private and invite a specific audience, or mark it public, and publish it to the world

Link or Embed

Add a link to your website, or embed the entire help center or FAQ page within an existing web page

Testimonials

"PubHub is becoming our "one stop" for product manuals e.g. Installation and Operation Manuals, Service Manuals, Parts Lists, Videos and Training Material. With PubHub we are able to answer customer inquiries faster, and reduce time training our agents!”

dometic-grey_2x.png

Dana B.

Sales Training Manager

"Wow! PubHub's editor is great! We use it to write our entire owner's manual.  We also have hundreds of models and thousands of components that our customers need help with.  With PubHub our customers can easily search for the help they need."

Jeff R.

General Manager

Internal teams spend 2 hours a day searching for information 

Clock.png
Employees.png

Knowledge base browser extension

Internal teams (especially new hires) can find themselves searching through a maze of outdated information, creating sticky notes, or asking teammates for help. 

Luckily there's a better way 

Underscore Teal 4.png

One-Click

Access to your knowledge base any time, from any webpage.

Easily search across all your internal or customer service documentation. 

Great onboarding tool for new employees! 🙌 

PubHub browser extension provides internal teams with one-click access to internal knowledge.  Powerful tool for new employee onboarding.

Fast!

Agents shouldn't have to spend more time searching for information, than they do actually helping customers

Share

Find what you are looking for?  Why not send a link to your customer.  Even send them to a specific page in a PDF

Suggestions

PubHub integrates with popular helpdesk products, and automatically suggests help from your knowledge base

Use cases

Explore the various ways you can use PubHub to help your organization