Build and launch      your help center without writing a single line of code

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And without rewriting your knowledge base

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"PubHub is becoming our "one stop" for product manuals e.g. Installation and Operation Manuals, Service Manuals, Parts Lists, Videos and Training Material. With PubHub we are able to answer customer inquiries faster, and reduce time training our agents!”

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Dana B.

Sales Training Manager

 

Super easy to customize

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Your help center is one of your most visited pages, and yet its often treated as an afterthought.  Give your help center some love and attention.  

No Code

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What you see is what you get. 

We made it super simple. 

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We don't make you customize the entire site.  Instead we let you focus on the important items like your header, logo & folders style.  

Preview

Preview your help center experience on desktop and mobile, before you publish it to your audience

Private or Public

Make your help center private and invite a specific audience, or mark it public, and publish it to the world

Link or Embed

Add a link to your website, or embed the entire help center within an existing web page

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A strong help center can reduce your inbound help requests by 30%

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"Wow! PubHub's editor is great! We use it to write our entire owner's manual.  We also have hundreds of models and thousands of components that our customers need help with.  With PubHub our customers can easily search for the help they need."

Jeff R.

General Manager Owner Information

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No results found 

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Help centers are supposed to give your audience a place to search for answers.  But too many of them don't actually find anything, or trap the user in a maze of clicks.

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Powerful Search

We didn't just build a search tool. 

We built a search experience

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Search across thousands of assets instantly, and preview your results before opening.  

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PDF Powers

Page-level results automatically sorted by most relevant match

Snippets

Preview a snippet of your  results, including summary, tags and length

Highlights

Turn on/off PDF highlights that match your keyword search 

Internal teams spend too much time searching for information 

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on average
2 hours a day

Customer service teams need help too

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Too often these teams are left searching through a maze of outdated information, creating sticky notes, or asking teammates for help. 

There's a better way.

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Browser Extension

One-click access to your knowledge base from any webpage. 

Easily search across all your customer service documentation. 

 

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Fast!

Agents shouldn't have to spend more time searching for information, than they do actually helping customers

Share

Find what you are looking for?  Why not send a link to your customer.  Even send them to a specific page in a PDF

Suggestions

PubHub integrates with popular helpdesk products, and automatically suggests help from your knowledge base