Create a self-service help center
Your customers prefer a self-service knowledge base before contacting customer service. Give them a great experience.
What you see is what you get.
We made it super simple.
We don't make you customize the entire site. Instead we let you focus on the important items like your header, logo & folders style.
Preview your help center or FAQ experience on desktop and mobile, before you publish it to your audience
Private or Public
Make your help center private and invite a specific audience, or mark it public, and publish it to the world
Link or Embed
Add a link to your website, or embed the entire help center or FAQ page within an existing web page
"PubHub is becoming our "one stop" for product manuals e.g. Installation and Operation Manuals, Service Manuals, Parts Lists, Videos and Training Material. With PubHub we are able to answer customer inquiries faster, and reduce time training our agents!”
Sales Training Manager
"Wow! PubHub's editor is great! We use it to write our entire owner's manual. We also have hundreds of models and thousands of components that our customers need help with. With PubHub our customers can easily search for the help they need."
Internal teams spend 2 hours a day searching for information
Knowledge base browser extension
Internal teams (especially new hires) can find themselves searching through a maze of outdated information, creating sticky notes, or asking teammates for help.
Luckily there's a better way
Access to your knowledge base any time, from any webpage.
Easily search across all your internal or customer service documentation.
Great onboarding tool for new employees! 🙌
Agents shouldn't have to spend more time searching for information, than they do actually helping customers
Find what you are looking for? Why not send a link to your customer. Even send them to a specific page in a PDF
PubHub integrates with popular helpdesk products, and automatically suggests help from your knowledge base
Explore the various ways you can use PubHub to help your organization