An intelligent helpdesk plugin
Improve your customer support, without changing your helpdesk software, and without having to rebuild your knowledge base
Your entire knowledge base accessible in one simple-to-use browser extension
Customer support teams have enough challenges already
and shouldn't have to spend more time searching for information, then they do actually helping customers
Integrates with your existing helpdesk software
Knowledge Suggestions
we use natural language processing to help recognize the context of the helpdesk ticket
Deep Search
easily search your entire knowledge base, with the results automatically filtered for context
Customer support agents feel the pressure from customers. Over 50% believe they lack the proper tools and don't have the right information to help customers.
Get started without IT support
how it works
Organize your knowledge base
Organize and automatically index your entire knowledge base (PDFs, videos, FAQ's, tutorials etc.)
Install PubHub
browser extension
Install the browser extension which seamlessly works with your existing helpdesk software
Real-time access
to knowledge
During a support session, access your entire knowledge base without leaving your helpdesk (with suggestions!)
