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How it Works

It starts with a great knowledge base - and ends with a happy audience  πŸ™‚

Step 1

Organize Knowledge Base

Add or create your most helpful documents & literature. 

These might be PDFs, how-to articles, or video tutorials.  Add as much as you want.  No storage limits!

Upload βœ…

Add your existing help documentation (PDFs, Articles, Videos)

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Create ✍️

Author new FAQs & how-to articles.  Add images, videos, tables, and more!

Categorize πŸ”–

Create folders, custom tags, and other metadata to help users find your information.  Manage content access. 

Helpful HintsπŸ’‘

Take advantage of PubHub's built-in analytics to help figure out where you should create more content. 

Step 2

Install Chrome Extension

The Chrome extension is a great internal tool!  

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Invite members of your team to PubHub, and as soon as you publish your knowledge base content, it's automatically available here.

Browser Extension Screenshot 3.png

One-Click πŸ–±

Instant access to your knowledge base, at any time, and on any webpage.  

Search πŸ”

Find information fast!  Easy-to-use sort and filter tools, and convienient content preview. 

Share πŸ”—

Easily share a link to any content in your knowledge base - including PDF page links. 

Helpful HintsπŸ’‘

Have content that you don't want to be shared outside of your team?  Mark that content "private" in your knowledge base, and it will automatically become read-only in the Chrome extension. 

Step 3

Build Help Center

Build a standalone Help Center website that can be used internally or externally (public).

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Fully customizable and easy to use.  No coding, just click or drag. 

PubHub Help Center Builder.png

Branded 🎨

Add your logo.  Style your background with an image from our library or upload your own.  Customize your welcome text.

Responsive 😊 

You get a fully responsive website, so you know that you get a great experience on all screen sizes. 

Powerful πŸ’ͺ

Search that works!  Users will be able to find anything in your knowledge base. 

Helpful HintsπŸ’‘

There are two ways to use your new Help Center.  You can add a link to your new Help Center on your existing website, or you can try embedding it on an existing webpage. 

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