Behind every great help center is a
great knowledge base
Organize, create & tag content to make it more useful for your audience
Add your existing help documentation (PDFs, Articles, Videos)
Author new FAQs & how-to articles. Add images, videos, tables, and more!
Create folders, custom tags, and other metadata to help users find your information. Manage content access.
Take advantage of PubHub's built-in analytics to help figure out where you should create more content.
Knowledge base analytics
Understand how your users are searching for help - and take action
What are the most common problems users are seeking help with?
What search terms are they using?
How do they describe the problem?
Is your knowledge base missing some information?
Where should you spend your time improving your content?
Should I add shortcuts to my most-used content?